Working in a hotel is a unique experience. There???s always a lot of activity. Guests and employees arrive and depart around the clock. This activity makes for an exciting workplace, but it also increases security risks both in public and non-public areas. This program is designed to make associates more aware of their responsibilities and provide them with techniques and procedures to ensure their own safety and the safety of guests. The video takes a look at a few common situations and illustrates the right way and the wrong way to handle them. Great for everyone on staff.

This program is designed for new or inexperienced Security staff. The program teaches them the basics of Hotel Security: How to Dress, How to Interact with Guests, How to Conduct Routine Security Duties, Dealing with Supsicious Individuals and others. The program also discusses Security personnel???s role in Customer Service as well as which attitudes and behaviors enhance a properties image and those they should avoid. A great program for Orientation Training for Security Staff.