Answer: No one wants to think of something bad happening at work, but when it does occur you need to be prepared for it. Before helping a victim of an incident or before assisting in an emergency, always ensure it is safe for you to do so. Do not overreact. Rushing or making poor choices when dealing with an emergency can result in more victims or create a worse situation in general. Knowing what to do in an emergency is just as important as knowing how to prevent them from happening in the first place.