Skip to content

Hello, Guest!

  • Home
  • All Topics
  • Resources
    • OSHA Program Wizards
      • Emergency Action Plan
      • Transitional Work Program
      • Personal Protective Equipment
      • Energy Control (LOTO)
      • Hazard Communication (HAZCOM)
      • Confined Space Program
      • Hearing Conservation Program
      • Ergonomics Program
      • More…
    • Program Audits
      • Confined Space
      • Emergency Planning
      • Employee Training
      • Hazard Recognition and Control
      • Hearing Conservation
      • IIPP
      • Lockout Tagout
      • Personal Protective Equipment
      • More…
    • Major Loss Source Assessment Tools
      • Amputation
      • Falls from Elevation – Construction
      • Falls from Elevation – Extension Ladders
      • Falls from Elevation – Orchard Ladder
      • Falls from Elevation – Stepladders
      • Lifting Below the Knees
      • Lifting With Arms Extended
      • More…
    • Supervisor Resources
      • California SB 553 Workplace Violence Prevention
      • New York Workplace Violence Prevention
      • Employer’s Guide HazCom
      • Employer’s Guide Lockout Tagout
      • 2026 OSHA Outreach 10 Hour Virtual Training Course
      • Forklift Train the Trainer
      • Train the Trainer
      • Business Case for Safety
      • Special Reports
      • Newsletters
      • Incident Investigations
    • Training Calendars and Bundles
      • ICW Ladder Elimination Challenge
      • Quarterly Safety Checkup
      • Training Calendars by Industry
      • Essential 29
      • Landscaping Safety
      • Fundamental 55
      • Tree Trimming
      • Towing Bundle
    • Training Engagement and Retention
      • Picture This
      • Stats and Facts
      • Fatality Reports
      • Puzzles and Games
      • Safety Checklists
    • Webinars
      • Work Comp Fraud: The Modern Fraudster
      • Returning to the Workplace During COVID-19
      • Respiratory Protection Must Haves
      • Beat the Heat: Outdoors
      • Beat the Heat: Indoors
      • More…
    • When An Injury Occurs
      • Help Injured Workers
      • Nurse Triage Hotline
      • If You’ve Been Injured
      • Transitional Work Program
      • Incident Investigation Wizard Form
      • Top 10 Tips to Lower Your Ex-Mod
  • Webinars
    • Webinars
      • Work Comp Fraud: Identifying the Modern Fraudster
      • Returning to the Workplace During COVID-19
      • Breathe Easier With These Respiratory Protection Must Haves
      • Beat the Heat: Outdoors
      • Beat the Heat: Indoors
      • Machine Guarding: 7 Questions Everyone Should Ask
      • 5 Tips for Impactful Safety Observations
      • More…
  • Ask The Expert
  • Favorites

Hello, Guest!

  • Home
  • All Topics
  • Resources
    • OSHA Program Wizards
      • Emergency Action Plan
      • Transitional Work Program
      • Personal Protective Equipment
      • Energy Control (LOTO)
      • Hazard Communication (HAZCOM)
      • Confined Space Program
      • Hearing Conservation Program
      • Ergonomics Program
      • More…
    • Program Audits
      • Confined Space
      • Emergency Planning
      • Employee Training
      • Hazard Recognition and Control
      • Hearing Conservation
      • IIPP
      • Lockout Tagout
      • Personal Protective Equipment
      • More…
    • Major Loss Source Assessment Tools
      • Amputation
      • Falls from Elevation – Construction
      • Falls from Elevation – Extension Ladders
      • Falls from Elevation – Orchard Ladder
      • Falls from Elevation – Stepladders
      • Lifting Below the Knees
      • Lifting With Arms Extended
      • More…
    • Supervisor Resources
      • California SB 553 Workplace Violence Prevention
      • New York Workplace Violence Prevention
      • Employer’s Guide HazCom
      • Employer’s Guide Lockout Tagout
      • 2026 OSHA Outreach 10 Hour Virtual Training Course
      • Forklift Train the Trainer
      • Train the Trainer
      • Business Case for Safety
      • Special Reports
      • Newsletters
      • Incident Investigations
    • Training Calendars and Bundles
      • ICW Ladder Elimination Challenge
      • Quarterly Safety Checkup
      • Training Calendars by Industry
      • Essential 29
      • Landscaping Safety
      • Fundamental 55
      • Tree Trimming
      • Towing Bundle
    • Training Engagement and Retention
      • Picture This
      • Stats and Facts
      • Fatality Reports
      • Puzzles and Games
      • Safety Checklists
    • Webinars
      • Work Comp Fraud: The Modern Fraudster
      • Returning to the Workplace During COVID-19
      • Respiratory Protection Must Haves
      • Beat the Heat: Outdoors
      • Beat the Heat: Indoors
      • More…
    • When An Injury Occurs
      • Help Injured Workers
      • Nurse Triage Hotline
      • If You’ve Been Injured
      • Transitional Work Program
      • Incident Investigation Wizard Form
      • Top 10 Tips to Lower Your Ex-Mod
  • Webinars
    • Webinars
      • Work Comp Fraud: Identifying the Modern Fraudster
      • Returning to the Workplace During COVID-19
      • Breathe Easier With These Respiratory Protection Must Haves
      • Beat the Heat: Outdoors
      • Beat the Heat: Indoors
      • Machine Guarding: 7 Questions Everyone Should Ask
      • 5 Tips for Impactful Safety Observations
      • More…
  • Ask The Expert
  • Favorites
Managers Work on What is Urgent, Not What is Important
Managers Work on What is Urgent, Not What is Important
Favorite Print Email

There is a direct link between the profitability of your business and your manager’s focus on what is important – the quality and quantity of time they spend actively planning, communicating and following up on the key drivers of profit – but the odds are against you.

Studies conducted with well over 1,000 managers reveal that a typical manager spends only 23 seconds per employee per day actively managing the business. Additionally, a typical manager will spend better than 90% of his day in meetings or behind the desk – not at the point of execution where profits are won or lost. Where does the time go?

It is rarely the manager that is to blame. In nearly nine hours of daily work, a manager will spend 50% or more of his time fighting fires that relate to urgent needs of the business; fires that start as a result of weak or ineffective processes, a lack of appropriate planning, or a lack of measurement on the drivers of the business. Add meetings and administration to the day and there isn’t much left for proactive planning, assignment and follow-up.

Management by urgency is extremely common in all types of businesses and can be attributed to four main causes:

  • The best fire-fighters are recognized and promoted
  • The process lacks appropriate controls
  • The planning and results measurement is weak
  • There is no time for continuous improvement

Managing what is important requires careful planning of the key drivers of profit, a clear communication to employees of what the expectations are, a set of tools to manage the predictability of the process, and a systematic behavior pattern that will remove obstacles before they become urgent.

Who is Carpedia?

We are a tactical resource used by high performance organizations interested in step change performance improvement. With no capital investment required and using only the assets already deployed, our teams are imbedded within an organization fulltime to get the job done on predetermined timelines and cost. Our clients see the Business Case before they engage us. Engagements are selffunding in the first year, typically with multiples.

We do not write reports, we get results. We work in multiple industries with world-class organizations such as Alcatel, NAPA Rayloc, Ritz Carlton, H.J Heinz, Manulife, and The NY-Presbyterian Hospital.

Results

“In the past, supervisors spent most of their day fire fighting and working on reports and e-mails, while placing little focus on closely managing their direct reports. Today, these supervisors lead their teams to reaching aggressive [expectations] and they understand how to remove obstacles to enhance the performance of their team.” President Client Company

 

Learn More

To schedule a meeting please call:
Mr. Greg Peacock
Executive Vice President
Direct Phone: 713-248-2148
E-mail: gpeacock@carpedia.com
Website: www.carpedia.com

New Safety Talks

New Safety Talks

Vicky Pickford2026-06-15T23:37:40+00:00
GHS – Pictograms Meeting Kit
Giovanni Tejada 22026-06-15T16:58:51+00:00
Dermal Absorption Safety Meeting Kit – Spanish
Giovanni Tejada 22026-06-15T16:57:21+00:00
Scaffold Safety Meeting Kit
Giovanni Tejada 22026-06-15T16:57:21+00:00
Scaffold Safety Meeting Kit – Spanish
Giovanni Tejada 22026-06-15T16:55:53+00:00
Inspection Basics Meeting Kit – Spanish
Giovanni Tejada 22026-06-15T16:55:53+00:00
Inspection Basics Meeting Kit

New eLearning

Giovanni Tejada 22026-06-15T17:02:34+00:00
Criticality Safety: Preventing the Unthinkable (Spanish)
Giovanni Tejada 22026-06-15T17:02:22+00:00
Workplace Cleanliness – SPANISH
Giovanni Tejada 22026-06-15T17:01:58+00:00
Drug and Alcohol-Free Workplace – USA (Spanish)
Giovanni Tejada 22026-06-15T17:00:58+00:00
Hurricane Preparedness – Spanish
Giovanni Tejada 22026-06-15T17:00:41+00:00
ESSENTIAL 29: Drug and Alcohol-Free Workplace – USA
Giovanni Tejada 22026-06-15T16:59:36+00:00
Domestic Violence in the Workplace for Managers

Upcoming Events & Webinars

Damian Tollens2025-01-31T09:55:18+00:00
Feb 11 – Performance and Cultural Alignment
Damian Tollens2025-02-12T19:53:20+00:00
Feb 26 – Avoid Common Overhead Crane and Rigging Mistakes
Rick Tobin2024-10-24T16:57:11+00:00
Nov 13 – Defensive Driving For Changing Seasons
Rick Tobin2024-10-24T17:10:53+00:00
Nov 29 – What to Expect From a Health & Safety Inspection
Rick Tobin2024-10-24T17:13:55+00:00
Dec 5 – Top Safety Issues During the Holiday Season
Rick Tobin2024-10-24T17:13:30+00:00
Dec 19 – Safer in ’25: The 3 Pillars of Safety Culture
Vicky Pickford2018-11-18T00:00:00+00:00

See What's Trending

Emergency Lighting and Exit Sign Requirements – Quick Tips

Emergency Lighting and Exit Sign Requirements – Quick Tips

SCBA Cylinder Hydrostatic Testing – Quick Tips

SCBA Cylinder Hydrostatic Testing – Quick Tips

2026 OSHA Outreach 10 Hour Virtual Training Course

2026 OSHA Outreach 10 Hour Virtual Training Course

Forklift Train the Trainer Course

Forklift Train the Trainer Course

Forklift Training and Certification Instructions

Forklift Training and Certification Instructions

Elevator/Lift Safety Stats and Facts

Elevator/Lift Safety Stats and Facts

Contact Us

800-ICW-SAFETY (800.429.7233)SAFETYOnDemand@icwgroup.com

Additional Links

Manage eLearning
View list of learners
Help

Terms of Use | Legal Notice & Privacy Policy
©2023 ICW Group , All Rights Reserved

Page load link

 

Video Tutorials to Help You Get Started

Since it's your first time, you may want to checkout some of the video tutorials.

eLearning overview

Managing learners

Assigning courses

Reporting & Analytics

When you are ready to go, close this window.
Don't show this again
Go to Top